Everyone in your world must keep going.

Marcel Grondman, Senior Specialist Claims

The transport market is constantly changing. The risks are the same as when I started 25 years ago, but the claims are much higher nowadays. Volumes and values of goods are increasing. Claims and risks increase. Due to globalization and the increasing number of web shops, there are more shipping movements. In fact, the whole world is interdependent. That is why you need a broker who is aware of international trade and at the same time has a partnership with international brokers. What I’m proud of? Well, last year I was awarded “the Jurriaan”. That is “the Edison” of transport insurance in the Netherlands. I got it because of my tenacity. If I believe that the insurer is not right, I will press on until the claim is settled. I will search carefully in the policy conditions, choose the right wording and take initiative ... It’s a great profession and transport is still the greatest branch for me.

Sjoerd Jaasma, Manager

Transport by sea, by air, often in different shapes or types of packaging ... Logistics service providers and transporters are creative when it comes to sending materials. I like thinking about this so that I can guarantee appropriate coverage. The way in which a transport is organized seriously affects the way in which goods are insured. The impact of good insurance is also increasing, especially if you look at the current trend in  which risks are becoming more catastrophic. Larger ships, more natural disasters result in higher claims. In the unlikely event of damages, our complete expert team is ready. Every client at Meijers has a fixed point of contact and will know who to approach, including with ad hoc questions. We know a lot about every client and this ensures that we can brainstorm about the risks.

Kristel van Klaveren, Senior Internal Account Manager

Next to the account manager, I am the permanent point of contact for my clients. I know something about everything, from employee benefits to non-life insurance. Customers can call me for anything. That is what I like about my job – the whole range of insurance matters passes by my desk. With 15 years of experience in the insurance business, I know which details to pay attention to.

The great thing about Meijers is that everyone has their own specialism. For each risk to be insured, I work with a specialist. While I maintain a helicopter view, the specialist zooms in on the issue. Together, we provide the best advice for our clients. I am often told that we work in a professional manner, which is the best compliment you can give me.

Johan Stengs, Senior Specialist Fleet

Unburdening, no 9-5 mentality and a lot of client contact, these are the typical features of the T&L expert team of Meijers. Partly because of these qualities our clients have been with us for years. We have a proactive approach at both claims and policy level. I regularly go to our clients to inform and advise. On the one hand we look at what we can do about prevention together, on the other hand, we have the scope and expertise to really achieve something with the insurers. Thanks to our active involvement in international networks such as the WBN (Worldwide Broker Network), we are able to offer our clients the best service all over the world. At Meijers we pay a lot of attention to opportunities and developments regarding the future. How can we respond to market needs? Or can digitization of damage reports, among other things, contribute to greater efficiency and time savings? That gives me more time to visit my clients.

Maxime Hoeflaken, Senior Claims Handler

One great thing about Meijers is the relationship with the client, but also the closeness as a team. Recently, an insurer did not see any ground for cover and did not want to pay. The client had suffered a lot of damage in the meantime. Then we put our heads together with the whole team. We went through the various scenarios, worked out the policy together and invited the insurer for a consultation. In a calm and collected atmosphere we solved the difference of opinion and the claim was settled. We leave no stone unturned. In one of my first weeks of employment I drove up and down from Amstelveen to Vlissingen to inspect a damage claim with my own eyes. By doing this we can immediately act and coordinate with expert, insurer and client. I really like that and I never want to leave the T&L sector. 

Karin de Jong, Senior Practice Leader Transport & Logistics

In the 32 years that I have worked in the insurance world, I have worked with all types of logistics companies. That also applies to external parties such as law firms, industry associations and expertise agencies. I use my experience to accurately estimate risk and where possible to prevent it in the long term. The sport is to find a satisfactory solution for hard-to-insure risks. It’s important that we continue to develop ourselves within our team. We regularly visit conferences and trade fairs to keep up-to-date with the latest trends. It helps us to arrive at the most suitable advice. An additional advantage: during special events about transport and logistics you often meet the most interesting people!